For Your Safety
Hospital personnel are able to handle all types of emergencies. However, we ask for your cooperation in our safety program by complying with the following:
-
Use the nurse call button whenever you need assistance. Please do not attempt to get out of bed or into a wheelchair unassisted unless you have been authorized to do so.
- Wear slippers with soles instead of booties or socks to prevent slipping. MRMC's Fall-Reduction program includes identifying patients who are at a high risk for falls with a yellow armband and a "LAMP" magnet on their hospital room door. The LAMP stands for "look at me please", which reminds all staff to provide a safe environment for the patient.
- Bedrails are not used at MRMC as a means to prevent falls. However, one side of the bedrail or the upper half may be used to help prevent a fall, for grounding yourself prior to transfers, or bed mobility exercises.
-
MRMC enforces strict Infection Control measures. Gowns, goggles, gloves and masks are used for some procedures.
-
Steps are taken to reduce the risk of health care associated infections by complying with the Center for Disease Control Hand Hygiene Guidelines. There are alcohol-based hand santitizers available in all patient care areas.
-
Fire and disaster drills are held periodically in order to prepare hospital personnel for any emergency. The nurse will advise you on the procedure that must be followed.
-
MRMC is a SMOKE-FREE campus.
-
All patients will be identified by two patient identifiers prior to administering medications, taking blood samples or performing a procedure.
-
It is the philosophy at MRMC to encourage independence to all patients. Each patient has the right to be free from restraints of any form that are not medically necessary or used as a means of coercion, discipline, convenience, or retaliation by staff. The term "restraint" includes any method, manual or by the use of equipment, that restricts freedom of movement. It is our goal to provide each patient with the least restrictive environment needed to improve his/her well-being.
Hearing Impaired Services and Interpreters
TDD telephones and interpreter services for the deaf are available. Please contact your nurse or the House Supervisor. If you or a family member is having difficulty communicating in English, please ask your nurse for assistance.
Mail, Flower, and Newspaper Delivery
A volunteer will deliver your mail and flowers Upon availability M-F, newspapers will also be delivered to patients in the afternoons. After discharge, any mail received will be forwarded to your home address and the florist delivering your flowers will be notified of your discharge.
Patient Complaints/Concerns
Moberly Regional Medical Center wants to have the opportunity to address any complaints you have regarding your stay or visit with us. If you have concerns please talk to the manager of the unit providing your care, or the house supervisor. You may reach the house supervisor by dialing "0" on any hospital telephone. If you would like to discuss concerns after discharge, please call the Director of Quality Management at 269-3042.
Personal Items
All patients are asked to only bring essential toiletries; i.e. pajamas, robe, nd non-skid slippers. Large amounts of money, jewelry or valuables should be left at home or deposited in the hospital safe until discharge. Dentures, eyeglasses and contact lenses should be kept in protective containers when not in use. Personal medications should also be left at home. The hospital cannot be responsible for valuables kept at your bedside.
Personal electrical items are permitted if they are approved by hospital personnel. Your nurse will gladly have such items inspected.
Telephones
Patient rooms are equipped with telephones for your convenience. LOCAL CALLS are free. Dial 9, wait for dial tone, then dial the number. LONG DISTANCE CALLS must be made collect, credit card or by a third party. Dial 8 and "0" and you will be assisted in making the call. IN HOSPITAL CALLS dial the four-digit extension.
Vending
Vending machines are located on the lower level of the hospital next to the cafeteria. The vending are is open 24 hour per day offering a variety of beverages, snacks, and sandwiches. Additional vending machines are located in the ER waiting room.